At Gelmavo, we’re proud to offer free shipping on all orders—no minimum purchase required!

1. Shipping Area

We currently ship to addresses within the United States only. Unfortunately, we do not offer international shipping at this time.

2. Processing Time

• Orders are typically processed within 1–3 business days.

• Orders placed on weekends or holidays will begin processing on the next business day.

3. Shipping Time

• Once shipped, orders usually arrive within 3–7 business days, depending on your location.

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

4. Carriers Used

We use trusted shipping carriers such as USPS, UPS, and FedEx to ensure timely and secure delivery.

5. Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking link. You can use this to monitor your package's progress until delivery.

6. Delays

While we strive to deliver on time, unexpected delays may occur due to:

• Weather conditions

• Carrier issues

• Peak holiday periods

We appreciate your patience and understanding during such times.

7. Incorrect Addresses

Please ensure all shipping information is entered correctly. Gelmavo is not responsible for orders lost or delayed due to incorrect or incomplete addresses.

8. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately at support@gelmavo.myshoplaza.com with your order number and any relevant details. We’ll work with the carrier to resolve the issue as quickly as possible.

Questions?
We’re here to help! Email us anytime at support@gelmavo.myshoplaza.com